Terms & Conditions
QUOTES:
Verbal and/or written quotes are valid for 10 days and may or may not include proof, art design, overrun/underrun, rush, shipping, cancellation and sales tax costs. Final prices and other relevant terms will be finalized at the time of proof approval.
PUBLISHED PRICES:
Prices published on Green Rewards' websites, price sheets, marketing material or otherwise are subject to change at any time and at the sole discretion of Green Rewards Card Solutions.
DUE DATES:
A specific due date, turn time, ship date or product receipt date is not a condition of any Green Rewards sale.
ART DESIGN:
Art design services are subject to a charge of $75/hour ($50 minimum).
PROOFS:
Initial proofs are provided at no charge. Revisions to the initial proof are subject to a $25 charge per revision.
PROOF APPROVAL:
Upon approval of a proof, the customer authorizes Green Rewards to commence production.
PRINT & COLORS:
Green Rewards reserves the right to determine the print method and colors at its sole discretion. Orders are generally printed in 4-color process (CMYK). The lamination and/or UV coating process used during card production may result in subtle color variations between the proof and the actual card. Reorders may also experience subtle color variation from original card. Specific color requests (e.g. PMS) must be communicated to Green Rewards prior to proof approval.
FINISHING & VARIABLE DATA:
Green Rewards reserves the right to determine the appropriate print finishing (e.g. die cut, coating, lamination, magnetic stripe, packaging) and variable data application (e.g. ink jet, thermal) methods at its sole discretion. Specific finishing and/or variable data requests must be communicated to Green Rewards prior to proof approval.
OVERRUNS/UNDERRUNS:
Green Rewards uses its best efforts to ship quantities that match order quantities; however, we reserve the right to deliver and prorate invoices by +/-10% of the order quantity.
SHIPPING:
The ship to address must be provided to Green Rewards prior to proof approval. Changes to the ship to address after proof approval may be subject to a fee. Green Rewards will choose the shipping carrier, shipping method and whether to ship a product in part or in full at its sole discretion. Specific shipping instructions must be communicated to Green Rewards prior to proof approval.
RUSH CHARGES:
Orders that require completion outside of standard production schedules are subject to a rush charge. Rush charges will be established prior to proof approval.
PAYMENT TERMS:
Green Rewards requires that customers provide a credit card at the time of proof approval. The credit card will be charged upon shipment of the product. Green Rewards may require full or partial payment prior to commencing production.
CANCELLATIONS:
Cancellations made after proof approval but prior to the start of production are subject to a $50 cancellation fee. Cancellations made during production are subject to payment in full.
PRODUCTION ERRORS & DAMAGED PRODUCT:
Customers must report, in writing, any alleged product errors, defects, damages or otherwise to Green Rewards within fourteen (14) calendar days from receipt of the product. Failure to report shall constitute a waiver by customer of any claim or right against Green Rewards related to the product. In the event Green Rewards concludes there has been a production error or damages, Green Rewards will remedy the error or reproduce the product. Green Rewards will not issue a refund.
RETURNS & REFUNDS:
Green Rewards’ products are of a custom nature; as such, all sales are final at the time of shipment.
ENTIRE AGREEMENT:
These terms and conditions constitute the entire agreement between the Green Rewards and customer. No amendments of these terms and conditions shall be valid without written consent from Green Rewards.